Terms of service

Last Updated: November 20, 2025

Welcome to Lune & Line. By accessing, browsing, or using our website (luneandline.com), or purchasing any products from Lune & Line ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms"), together with any additional terms and conditions referenced herein or available by hyperlink. These Terms constitute a legally binding agreement between you and Lune & Line.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR WEBSITE OR PURCHASE OUR PRODUCTS.

1. Definitions

For purposes of these Terms:

·        "Products" means physical journals and any related merchandise sold through our website.

·        "Website" means luneandline.com and all related subdomains, pages, and platforms operated by Lune & Line.

·        "Order" means your purchase request for Products through our Website.

·        "Content" means all text, graphics, images, logos, designs, photographs, videos, and other materials on our Website.

2. Acceptance of Terms

By placing an Order, creating an account, or using our Website in any manner, you represent and warrant that:

·        You are at least 18 years of age or the age of majority in your jurisdiction;

·        You have the legal capacity and authority to enter into these Terms;

·        All information you provide is accurate, current, and complete;

·        You will comply with all applicable laws and regulations in connection with your use of the Website and Products.

3. Products

3.1 Product Descriptions

We make every effort to accurately display and describe our Products, including colors, dimensions, features, and specifications. However, we do not warrant that Product descriptions, images, or other Content on the Website are accurate, complete, reliable, current, or error-free. Physical Products may vary slightly from images due to manufacturing variations, lighting, or display settings.

3.2 Product Availability

All Products are subject to availability. We reserve the right, in our sole discretion and without liability, to limit quantities, discontinue any Product, or refuse any Order. Product availability information is subject to change without notice.

3.3 Product Use

Products are intended for personal, non-commercial use only. You may not resell, redistribute, or use Products for any commercial purpose without our express written consent.

4. Orders and Payment

4.1 Order Placement

When you place an Order, you make an offer to purchase Products subject to these Terms. All Orders are subject to our acceptance. We may, in our sole discretion, refuse or cancel any Order for any reason, including but not limited to:

·        Product unavailability or inventory limitations;

·        Errors in Product or pricing information;

·        Suspected fraudulent, unauthorized, or illegal activity;

·        Violation of these Terms;

·        Problems identified by our fraud detection systems.

4.2 Order Confirmation

Receipt of an Order confirmation does not constitute our acceptance of your Order. We reserve the right to cancel any Order after confirmation for the reasons stated in Section 4.1. A contract of sale is formed only when we ship the Products and send you shipping confirmation.

4.3 Pricing

All prices are stated in United States Dollars (USD) and are subject to change without notice. We reserve the right to correct pricing errors on our Website or Orders, even after an Order has been submitted, confirmed, or charged. If a pricing error is discovered, we will notify you and provide you the option to either: (a) cancel your Order and receive a full refund, or (b) proceed with the purchase at the correct price. If you do not respond within 48 hours, your Order will be automatically cancelled.

4.4 Payment

Full payment is required at the time of Order placement. We accept payment methods as displayed at checkout. Payment processing is handled by secure third-party payment processors. By providing payment information, you represent and warrant that:

·        You are authorized to use the payment method;

·        The payment information is accurate and current;

·        You will pay all charges incurred by you at the prices in effect when such charges are incurred;

·        You authorize us to charge all amounts to your designated payment method.

4.5 Payment Processing Fees

All payment processing fees charged by third-party processors are non-refundable and may be deducted from any refunds issued.

4.6 Taxes

You are responsible for all applicable sales taxes, use taxes, value-added taxes (VAT), and other taxes, fees, or charges imposed by any governmental authority on your purchase. We will collect such taxes where required by law.

5. Shipping and Delivery

All shipping terms, timeframes, costs, and procedures are detailed in our Shipping Policy, which is incorporated into these Terms by reference. Risk of loss and title for Products pass to you upon delivery to the shipping carrier. We are not liable for shipping delays caused by carriers, natural disasters, or other events beyond our reasonable control.

6. Returns and Refunds

Our return and refund policies are detailed in our Refund Policy, which is incorporated into these Terms by reference. By purchasing Products, you agree to be bound by the terms of the Refund Policy.

7. Intellectual Property Rights

7.1 Ownership

All Content on our Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, journal designs, and the compilation thereof (collectively, "Company Content"), is the exclusive property of Lune & Line or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and view Company Content solely for your personal, non-commercial use. This license does not include any right to:

·        Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Company Content;

·        Use any Company Content for commercial purposes or for public display;

·        Remove or alter any copyright, trademark, or other proprietary notices;

·        Access or use the Website or Company Content for any purpose that is unlawful or prohibited by these Terms.

7.3 Trademarks

The Lune & Line name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Lune & Line or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

8. Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

·        Use the Website in any way that violates any applicable federal, state, local, or international law or regulation;

·        Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which may harm Lune & Line or users of the Website;

·        Impersonate or attempt to impersonate Lune & Line, a Lune & Line employee, another user, or any other person or entity;

·        Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any material on the Website;

·        Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;

·        Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website;

·        Attack the Website via a denial-of-service attack or a distributed denial-of-service attack;

·        Take any action that may damage or falsify Company rating or reviews;

·        Otherwise attempt to interfere with the proper working of the Website.

9. User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

·        Provide accurate, current, and complete information;

·        Maintain and promptly update your account information;

·        Maintain the security of your password and accept all risks of unauthorized access;

·        Immediately notify us of any unauthorized use of your account.

We reserve the right to suspend or terminate your account at any time, without notice, for violation of these Terms or for any other reason.

10. Disclaimers

10.1 General Disclaimer

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ANY OTHER WARRANTY.

WE DO NOT WARRANT THAT:

·        THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;

·        THE RESULTS OBTAINED FROM USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE;

·        THE QUALITY OF PRODUCTS OR SERVICES AVAILABLE THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS;

·        ANY ERRORS IN THE WEBSITE OR PRODUCTS WILL BE CORRECTED.

10.2 Health and Wellness Disclaimer

OUR PRODUCTS ARE DESIGNED TO SUPPORT PERSONAL REFLECTION AND EMOTIONAL PROCESSING. THEY ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY MEDICAL OR MENTAL HEALTH CONDITION. NOTHING IN OUR PRODUCTS OR ON OUR WEBSITE CONSTITUTES MEDICAL ADVICE, MENTAL HEALTH TREATMENT, THERAPY, COUNSELING, OR PROFESSIONAL HEALTH SERVICES OF ANY KIND.

IF YOU ARE EXPERIENCING A MENTAL HEALTH CRISIS OR EMERGENCY, PLEASE IMMEDIATELY CONTACT A LICENSED MENTAL HEALTH PROFESSIONAL, CALL 911, OR CONTACT THE NATIONAL SUICIDE PREVENTION LIFELINE AT 988.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUNE & LINE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO:

·        YOUR USE OF OR INABILITY TO USE THE WEBSITE OR PRODUCTS;

·        ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;

·        ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE;

·        ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY;

·        ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE;

·        USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID TO US FOR PRODUCTS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

12. Indemnification

You agree to defend, indemnify, and hold harmless Lune & Line, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

·        Your violation of these Terms;

·        Your use of the Website or Products;

·        Your violation of any third-party right, including any intellectual property right or privacy right;

·        Any claim that your use of the Website or Products caused damage to a third party.

13. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Lune & Line. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Lune & Line shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

14. Privacy

Your use of the Website and purchase of Products are subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

15. Modifications to Terms

We reserve the right, in our sole discretion, to modify, amend, or update these Terms at any time. All changes are effective immediately upon posting to the Website and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes. You are expected to check this page frequently so you are aware of any changes.

16. Termination

16.1 By Us

We may terminate or suspend your access to all or part of the Website, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

16.2 Effect of Termination

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

17. Dispute Resolution

17.1 Informal Resolution

In the event of any controversy or claim arising out of or relating to these Terms, the parties shall attempt in good faith to resolve the dispute through informal negotiation. Either party may initiate informal negotiations by providing written notice to the other party describing the dispute and proposed resolution.

17.2 Governing Law

These Terms and any dispute or claim arising out of or related to these Terms, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Maryland, United States, without giving effect to any choice or conflict of law provision or rule.

17.3 Jurisdiction and Venue

Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Maryland, in each case located in Baltimore County, Maryland. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

17.4 Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

18. Waiver and Severability

18.1 Waiver

No waiver by Lune & Line of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by Lune & Line to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

18.2 Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions of these Terms will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Lune & Line regarding the subject matter hereof and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding such subject matter.

20. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without our consent will be null and void. We may freely assign or transfer these Terms. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective successors and permitted assigns.

21. Force Majeure

Lune & Line shall not be liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

22. Contact Information

All notices, requests, and other communications under these Terms shall be in writing and shall be deemed given when delivered personally, sent by confirmed email, or three (3) days after being sent by certified mail, return receipt requested, to: